FAQ

FAQ - style questions and answers related to refunds for Shree Sidhnath Jewellers:

Refund

We offer refunds only on damaged or defective items reported within 2 days of delivery. Items must be unused and in original packaging.

Once approved, refunds are processed within 5-7 business days and credited to the original payment method.

Sorry, customized or personalized jewellery items are non-refundable unless there is a manufacturing defect.

Delivery

We usually deliver within 5–7 business days. Delivery time may vary based on location and product availability.

Yes, we offer secure home delivery across India. Free delivery is available on orders above ₹5,000.

Once your order is shipped, you will receive a tracking link via SMS or email to monitor your delivery status.

Shipping & Returns

Shipping is free on orders above ₹5,000. For orders below that amount, a minimal shipping fee may apply based on location.

Returns are accepted only for damaged or wrong products reported within 48 hours of delivery. Change-of-mind returns are not accepted.

To initiate a return, contact our support team with your order details and reason. We’ll guide you through the return process.

Payment

We accept UPI, debit/credit cards, net banking, and cash on delivery (COD) for eligible orders.

Yes, all online payments are processed through secure, encrypted gateways to ensure your information is safe.

Yes, we offer easy EMI options on select products through partner banks and payment providers. Terms and conditions apply.

Amazing Value Every Day

Items prices that fit your budget

Successful Customer Service

We work with a focus on 100% customer satisfaction.

All Payment Methods

Don't bother with payment details.

Completely free shipping

We'll handle the shipping.